By: protostar | May 25, 2017

Protostar at GABC Conference Antwerp, Leadership and Management Consulting
Michael Coates at GABC Conference Antwerp

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By: protostar | May 10, 2017

Bridge Construction Mexico
Building Bridges In Mexico

Ever wondered what's going on when a road is closed? As Protostar have offices in the UK and Mexico, we travel a lot, so any sort of a delay is a pain.  However on this occasion we were able to see some precision engineering, a health and safety nightmare and the need for speed.  Supervised by the talented Antonio Aguirre, All the relevant emergency services were on hand to coordinate the road closure and safe operation.


While we are no good at construction, we are good at "building bridges", or at least the sort you find in the office, between departments or between key stakeholders, so if your organisation needs a few improvements in this regard, get in touch.  no hard hats will be required.

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By: protostar | April 24, 2017

Eurostar Lounge Paris
Eurostar Lounge Paris

One of our largest clients is Momentum Services the customer service wing of Eurostar.  if you have ever been on the Eurostar then you will have met their staff, as they greet you, feed you and keep you safe. 


Recently they opened a luxurious new lounge at the Paris terminal and it was our pleasure to be coaching and training the leadership team while this project went on.  For more details of the lounge click here http://www.telegraph.co.uk/luxury/travel/eurostar-business-premier-lounge-paris-opening/


Our work with Momentum's Eurostar staff has been rewarding and yet challenging as during the process, there were terrorist attacks in Paris, Belgium and London, the three main locations for their staff and customers. ...

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By: protostar | April 12, 2017

Palsgaard Mexico Leaders
Palsgaard Mexico Try Out Their Innovation Skills

Over the last year Protostar have supported a range of organisations to develop a culture of innovation.  Palsgaard in Mexico are an excellent example.  Recently recognised for being the first carbon neutral company in Mexico, they have embarked on a journey of becoming even more innovative, as their influence expands through Latin America.


Firstly we conducted an innovation culture survey and focus groups to identify areas for improvement regarding creating the conditions for such a culture.  From there we designed 4 workshops at which the leaders and key staff were taught a range of techniques for coming up with innovatiove ideas, screening them and inputing them into a bespoke online selection process.


By Workshop 4, ideas f...

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By: protostar | April 05, 2017

In May, our MD Michael, will be speaking at the 2017 Global Advances in Business Communication conference, to be held in Antwerp.  For this he needs lots of data on how the British might be misunderstood by other English speakers.  For instance if we told you that his talk will be "interesting", would you take that word literally or would you feel it is a criticism?


In a 2 minute survey you will be asked your interpretation of key business phrases and the results will be compared by nationality and by exposure to the British.


To complete the survey please follow this link.

https://survey.zohopublic.com/zs/twB5PM


By: protostar | October 06, 2016

Protostar training at Hilton Hotel SLP
Protostar training at Hilton Hotel SLP

We were delighted to run our second "innovation culture" workshop for Palsgaard senior staff, at the Hilton Hotel.  The workshops are part of a range of activities designed to develop a culture that supports more innovation.  We started with an innovation survey, book club, developing an innovation idea screening system and the workshops are designed to change behaviours and suggest methodologies.


As you can see we motivated delegates with great snacks and sunshine.

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By: protostar | July 15, 2016

Take a look at our latest article on employee engagement, in this case how to tackle post Brexit blues.


https://bdaily.co.uk/advice/15-07-2016/are-your-staff-suffering-from-brexit-blues/ 

Employee Engagement Post Brexit
Employee Engagement Post Brexit

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By: protostar | July 01, 2016

We are delighted that Protostar was highlighted in this months Acquisition International magazine. AI Magazine June 2016 (Protostar Leadership Development Ltd) .pdf 

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By: protostar | June 16, 2016

Michael Coates GABC Conference 2016
Michael Coates (Centre) Advises Business Leaders

Our MD Michael Coates appeared in the Mexican Media having been part of a panel of business leaders from the Mexican Government, Bosch and Goodyear.  Here he can be seen hogging the microphone.  To his far left is David Gomez
Americas' Project Site Director at The Goodyear Tire & Rubber Company and next to him is Gunter Daut The Mexico leader for Robert Bosch México Sistemas Automotrices

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By: protostar | June 02, 2016

Michael Coates Best Paper Award GABC 2016
Michael Coates Best Paper Award GABC 2016

A rather surprised Michael (right) after winning the best paper award at the Global Advances In Business Communications Conference.  His research in to the differences in attitudes to employee engagement surveys by country, was reviewed by academics in the USA Asia and Europe, with no idea who wrote each submitted paper.  Michael was humbled to find that bearing in mind this was the first one he had ever submitted, that it scored the highest.  So now the search is on for the right journal in which to publish his findings.


For a copy of the presentation he delivered at the conference (that summarizes the research) contact us

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By: protostar | May 30, 2016

Michael Coates At GABC Conference 2016
Michael Coates At GABC Conference 2016

Michael Coates, MD of Protostar was a panel member along with David Gomez, Project Director for Goodyear, Gunter Daunt, GM of Bosch and Dr. Jose Torres Planning Minister, State Government San Luis Potosi Mexico.  This was part of the 4 day Global Advances In Business Communication (GABC) conference held in Mexico, may 2016.


Questions covered areas ranging from differing global leadership styles to setting up businesses in Mexico.


In addition, Michael presented his research into global attitudes to employee engagement surveys and networked with senior business leaders and academics from around the world.

By: protostar | May 06, 2016

If you haven't seen it already check out our article on running effective employee engagement surveys

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By: protostar | April 25, 2016

New Eurostar Train
New Eurostar Train

If you have been on Eurostar from London to Paris in 2016 you will have experienced the new trains.  Protostar are proud to be supporting Momentum Services who are the catering and onboard service teams on the Eurostar trains. 

Having had to adapt their ways of working to a new physical environment and deal with the many challenges Eurostar has had during 2015, the senior managers were keen to find out how the staff felt and to have an action plan for ensuring they were all fully engaged.


To that end Protostar ran a bilingual  online employee survey for all staff in London, Brussels and Paris plus focus groups at Eurostars Head Office in London.  Our consultants will now be rolling out the presentation of results across these three countries ...

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By: protostar | April 25, 2016

Michael Coates Interviewed on Mexican Cable TV
Michael Coates Interviewed on Mexican Cable TV

On one of his regular trips to Mexico, our MD Michael Coates was interviewed by a Mexican Cable channel on his views concerning the leadership behaviours required by Mexico's new local government officials.  


Obviously in a country where there are some significant issues at local government level, Michael had to balance being diplomatic with giving meaningful advice and he seems to have got the balance right as he was then invited to various government and legal functions.

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By: protostar | April 25, 2016

Nisa is a name many of our UK clients will be familiar with but you might not know that the company is the UK’s leading member-owned organisation, providing benefits to independent retailers in food and drink markets.  Their goal is to support entrepreneurs with buying power, marketing and distribution services 
to meet customer needs and to provide consumers with excellent independently run local stores to shop in.


With a new CEO Nick Read, at the helm, massive changes are taking place to bring the organisation into a stronger financial position.  Obviously all these changes can only take place with fully engaged staff so earlier this year Protostar were asked to carry out and employee survey and worked closely with the management team to dr...

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By: protostar | April 25, 2016

Michael Coates And British Ambassador To Mexico
Michael Coates And British Ambassador To Mexico

Our MD Michael Coates was in Mexico again this month, this time as part of a UKTI trade mission for the oil and gas sector.  Starting with a reception at the ambassador's residence in Mexico City, Michael met with senior executives from the energy sector in the UK and Mexico.  By coincidence one of those companies was based about 10 miles from our UK office!  It's a small world.


After the reception Michael met with clients in Mexico city and then proceeded to San Luis Potosi, where he is visiting professor at Tec De Monterrey University.  Michael teaches organizational design and innovation plus he supports a number of their incubator and start up businesses.

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By: protostar | April 25, 2016

Protostar Working With Draeger Safety Systems


Draeger Safety systems, a global leader in the manufacture of safety equipment, have an established reputation for excellence in the way they manage their people and now this is being supported by all senior managers becoming accredited coaches.


Protostar consultants will be working with the senior management team over the next six months to train them in a wide range of coaching skills and observe them coaching their staff.  All senior managers must complete 30 hours of coaching to a satisfactory standard and at that point they will be accredited to the Association for Coaching.


If you would like to ensure that your managers are truly coaching their staff then get in touch.

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By: protostar | February 09, 2015

Happy New Year


For our colleagues in Mexico, you might not be aware that 2015 is the "Dual Year" a joint initiative between the governments of Mexico and the UK, launched by Prince Charles. This is very timely, as in February we will be formally launching our Mexico office and our new website. Watch this space

Prince Charles Launches Mexico- UK Dual Year
Prince Charles Launches Mexico- UK Dual Year

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By: protostar | February 09, 2015


Well its December and the weather outside our UK office is cold and crisp whereas in our Mexico office its warm and cosy!  It also seems strange seeing Santa and Christmas trees, when there is bright sunshine beating down on them.


One thing doesn't differ though and that is that the end of the year can be a stressful time for managers.  Annual objectives must be completed, the workforce tend to wind down and take a lot of time off, just at the time when you need a final push to get things completed.  Add to that the grim fact that for many Christmas is a very sad and lonely period, which in all means that managers should be on the look out for signs of stress in their team and tackle it quickly.  


On our Stress Management page you can do...

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