Artificial Intelligence (AI) Policy – Summary
At Protostar Surveys and Development, our services are led by people, not machines. We never use AI in our 360-degree feedback or executive coaching services – these remain entirely human-delivered.
In our employee surveys, our consultants read every comment and group them into themes. Occasionally, AI may assist us in wording summaries more clearly or in checking reports for grammar and readability, but a human always reviews and approves the final output.
AI may also be used to generate simple images or graphics to support management reports, but these do not affect the analysis or recommendations themselves.
For social media, AI may occasionally be used as a starting point for drafting posts or creating supporting images. However, a Protostar consultant always reviews, edits, or rewrites content to ensure it reflects our voice and values.
We also ensure that:
- Client names and identifiers are removed before any AI support is used.
- No survey data is retained or used to train AI systems.
- All data is processed on secure UK servers.
We will only use AI where it makes our service more efficient and adds value for our clients. Protostar is a people-orientated business, and we differentiate ourselves by using AI only to a minimal extent, always ensuring that humans are at the forefront of our analysis, insights, and communication.